We recommend servicing your boiler once a year. A regular service keeps it safe and efficient, helps spot small problems before they become breakdowns, and can help extend its life. Many manufacturers also require an annual service to keep the warranty valid.

It depends on the age of the boiler, the fault and the cost of repair. If your boiler is around 10 to 15 years old, breaks down often or is costing more to run, a replacement may be the better choice. Our engineers will check it and tell you honestly whether a repair or a replacement makes more sense.

A straightforward boiler replacement is often completed in a day, but it depends on the type of boiler and the work involved. After a survey of your property, we can give you a clearer idea of the timescale and what is involved.

First check that the thermostat is set correctly and that the boiler pressure is in the normal range. If it still won’t work, contact us and we will arrange a repair. If you smell gas, turn off the boiler, open the windows and call the National Gas Emergency Service on 0800 111 999 straight away.

Businesses that use gas appliances have a responsibility to keep them safe, and a regular gas safety inspection is usually carried out each year. After the inspection we issue a certificate, which you may need for your insurance or local authority. We can also carry out any repairs if we find a fault.